Prestigious ‘Best Digital Agency’ Award for Sundown Solutions

An innovative company whose digital product has revolutionised a national NHS problem has just scooped a top Red Rose Business Award.

It was the success that Lancashare member,  Sundown Solution Limited, from Altham, had in last year’s Hyndburn Business Awards – when it won the coveted Made In Hyndburn Award – that gave founders husband and wife Heath and Kelly Groves the confidence to apply for other accolades.

Managing Director Heath and Operations Director Kelly set the business up in 2009 and were delighted to win the Digital Agency Award at last Thursday’s Red Rose Awards.

In 2016 the company developed bedstatetracker.co.uk initially in response to an issue a client Trafford Clinical Commissioning Group had – that of bed blocking where patients were ready to be discharged, but accommodation was needed to move them on.

Sundown Solutions developed a user friendly software package for free, but retained the intellectual property enabling it to then sell the system on to other providers.

Heath, who is one of only eight Microsoft Certified Masters in the UK, said: “We are now the NHS preferred system of choice for Staffordshire and Cornwall and we are also in advanced discussions with other NHS providers across the country.

“We knew when we set this business up that we needed to build products and services that people wanted and needed and that benefit our customers.

“We know and understand 100 per cent of what we do and we are able to create packages that anyone can operate from a simple one click application.”

When the business won the Hyndburn award it employed seven people, that has increased to 12, the bedstatetracker.co.uk system linked to more than 800 homes, that is now more than 2,500 and the company’s turnover has more than doubled.

Heath and Kelly first met at Fearns Community Sports College, Stacksteads, but went their separate ways when Heath joined the army.

They met up again when Heath was on leave in 1998 and married a year later. Kelly, who had worked in the care industry, accompanied Heath on his posting to Germany and worked as a health care assistant on the base.

After four years, they returned to the Accrington area and Kelly retrained as a nurse and went on to become a registered care manager at a nursing home.

Heath said: “When I left the army I wanted to pursue a career in IT; I had a genuine interest in computers from gaming from 1990-94 on a Commodore 64.

“I built up a portfolio of qualifications and went on to work for Microsoft as a team leader for people who develop and fix software problems before concentrating solely on Sundown Solutions.

“I will be returning to the military later in the summer as Special Reservist Officer offering my experience to help in the global fight against cyber warfare.”

The company was a finalist in two other categories at Red Rose, in two categories at the BIBAs, in the NHS supplier of the Year and in two categories in the Federation of Small Businesses awards.

Sundown is sponsoring the Made In Hyndburn category it won last year.

Nominations for Hyndburn Business Awards 2018 are open and close on April 19. To nominate visit www.hyndburnbusinessawards.co.uk

PHOTO: Bev Robinson, Principal and Chief Executive of category sponsor Blackpool and The Fylde College, presents Managing Director of Sundown Solutions Limited Heath Groves with the Red Rose Award for best Digital Agency.

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